To create a survey, click Surveys in your dashboards side menu, then Create Survey

Creating a Survey

Give your survey a name

Add as many fields/questions you want to your survey

Input Label: The question title
Help Text: Smaller text displayed alongside the question to provide extra information
Input Type: Choose from different input types depending on the question

Input Types

  • Text Input: Allows customers to enter an alpha numeric values
  • Textarea Input: Allows customers to enter in a max of 500 characters
  • Decimal Input: Allows customers to enter in decimal values. eg: 12345.54321
    This input only allows 5 digits before and 5 digits after the decimal point
  • Integer Input: Allows customers to enter in a max 10 digit integer eg: 1234567890
  • Date Picker: Will prompt customers with a calendar to choose a specific date
  • Select Box: Allows customers to choose from a list of custom options
    After selecting this, an Options field will open. To add your list of choices, simply write your text and then press enter after each on item. 

Select Your Events & Ticket Types

To add this survey to an event, select a single event or multiple events

Each ticket type associated with the selected event will be selected automatically. To remove a ticket type or an event, click the X to the right of the event name or ticket type.

Once you are completed click save and your customers will now be prompted to fill out the survey when completing their transaction.

Related Articles

Need more help? Chat with us by selecting the red icon on the bottom right of your screen.

Did this answer your question?