Please see our article about Financial Settings as a prerequisite to understanding how to manage financial priority levels.

Kickbacks are calculated as part of the service fee and are remitted back to the organization at payout.

** Kickbacks are not applied when absorbing service fees

Set your organizations default kickback amounts when editing your organization profile

** You will need Edit Venue Info and Manage Financials permissions to make these changes.

Default Kickback Amount

This is the dollar value that will be applied to each item, for example $1 per item.

Default Kickback Percentage

This is the percentage of the item price that will be applied to each ticket. For example 0.05 = %5. 

Kickback Calculation:
 
itemPrice + kickbackAmount + (itemPrice * kickbackPercent) 

Events & Product Defaults

Add custom values as default on the Event & Product levels by opening the advanced section while editing the event or product.

** Updating event or product settings will only affect ticket types or product attributes that DO NOT have a custom value

Ticket Types

You can set a custom value for each ticket type.

When editing an event, click the gear icon to open the advanced ticket type dialog.

By default, ticket types will use custom event settings (if any) then will use organization settings. You can enter in a custom amount and/or percentage for each ticket type and choose to absorb service fees.

** Kickbacks are not applied when absorbing service fees

Product Attributes

When editing a product, click the gear icon to open the financial settings for the product attribute.

By default, product attributes will use custom product settings (if any) then will use organization settings. You can enter in a custom amount and/or percentage for a product type, and choose to absorb taxes for cash or credit.

** Kickbacks are not applied when absorbing service fees

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