Please see our article about Financial Settings as a prerequisite to understanding how to manage financial priority levels.

** You will need Edit Venue Info and Manage Financials permissions to make these changes.

You have the ability to control taxes in a number of ways for tickets & products.

Organization Default

When editing your Organization Info you can set default tax settings for all of your events and products in the Financials tab.

Default Tax Percentage

Set your organizations default tax percentage that will be applied to all new and existing events, tickets, products and product attributes. 

Enter the percentage in decimal format eg. 5% = 0.05

** Please note, changing the organizations default values will only update event, ticket type, product and product attribute values that DO NOT have a custom value set.

Absorbing Taxes

You can choose to include tax into the price of the ticket off the payment type (ie. Credit or Cash). Simply check the boxes for which payment type you want to absorb, if any.

Absorb Tax Calculation: item-price - (item-price / (1 + tax)); 

Event & Product Settings

You can optionally set a custom tax setting for events and products.

Open the advanced section when editing an event or product.

By default each event and product will use the Organization Settings.

By entering a custom tax percentage on an event or product level, each ticket type and product attribute will have this custom value applied. 

Updating event and product settings will only update ticket types and product attributes that DO NOT have a custom value set.

Ticket Types

When editing an event, click the gear icon to open the advanced ticket type dialog.

By default ticket types will use custom event settings (if any) then organization settings. You can enter in a custom percentage for a ticket type, and choose to absorb taxes cash or credit.

Product Attributes

When editing a product click the gear icon to open the financial settings for the product attribute.

By default product attributes will use custom product settings (if any) then organization settings. You can enter in a custom percentage for a product type, and choose to absorb taxes cash or credit.

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