We are just the ticketing company, so we don’t know all of the event details, but we will try to answer your questions the best we can by providing all of the information that we have on the specific event page. However, we will not always be able to answer all questions that the organizer could. We always recommend getting in touch with the event organizers for any specific information beyond what is posted in the event description.
They can be contacted through their own websites or social media accounts. The organizers profile can be found at the bottom of the event page.
Once you are on the organizers event page, you will see that on the left hand side there are a number of different ways you can reach out to them.
Alternatively, if the organizers have this feature enabled, you are able to send them a direct message right from the bottom of the event page.
Once you select Help & Info, a pop up will appear and give you the option to send a message to the organizer from there.
Fill out the required fields, ask your questions and away it goes!