Our payment processor cannot store CVC codes, so it marks payments made with saved payment information with the term ‘recurring’ so the card-issuing bank knows why charge requests are missing that information. 

To increase the likelihood that your charges will be approved, they mark all charges being made with a saved customer as ‘recurring’. This tells the bank that the CVC code isn’t present because the payment information was stored for recurring use.

The ‘recurring’ icon or word may show up on your bank statements, but doesn’t necessarily indicate that you are subscribed to a recurring billing plan. You can contact your bank for more information.

Related Articles

Need more help? Chat with us by selecting the red icon on the bottom right of your screen

Did this answer your question?