You can log back into your profile on our website, and then access the “Purchases” section underneath the drop down from your name on the top right of the screen. From here, you can either download or transfer any of your previous purchases as you’d like!

If this doesn't work and your "Tickets" section is showing up as empty, you may be logged in to a different account than the one you bought tickets with. We recommend checking the name, and then logging out and back in, making sure to type in all your information carefully.

If you used Facebook to log in when you bought the tickets, do so again to make sure you can find the right ticket basket.

If all else fails there is a chance there was an error made when entering the email address that you bought the tickets with. Let us know and we'll look into it for you and make sure that you get your tickets. 

Did this answer your question?